Implemented project:
My Prešov

The goal of the tenth hackathon organized by the Ministry of Investments, Regional Development, and Informatization of the Slovak Republic (MIRRI SR), titled Digital Citizen, held in September 2024 and funded by the Recovery and Resilience Plan of the Slovak Republic, was to create an integrated platform for providing digital services and encouraging citizen participation in the city of Prešov.

During the event, the core concept of the Digital Citizen project was developed, which—after completing the technical specification—was transformed into a real software solution.

From Hackathon to a City’s Digital Gateway

The My Prešov web application represents the first step in building the city’s digital ecosystem. It offers a simple and modern way for residents to communicate with the local government. The app allows citizens to submit reports, track their status, read city news, participate in public voting, and potentially access various municipal services through a unified digital platform in the future.

Article section – City news for residents of Prešov
Article section – City news for residents of Prešov

On the administration side, the system enables the registration and processing of citizen submissions, assigning responsibilities to specific departments, and generating overviews and reports for city management. This helps reduce administrative workload and increases transparency in municipal processes.

Admin interface – Submission management
Admin interface – Submission management

Main Benefits of the Project

  • Simplified communication between citizens and the city without the need for in-person visits to the office.
  • Transparency in handling submissions and participatory processes.
  • More efficient city administration through a unified system for managing requests and records.
  • Strengthened citizen participation in municipal decision-making processes.
  • A foundation for future integration of additional digital city services.
Participatory budget voting test
Participatory budget voting test

The Future of Digital Citizen Project

The Digital Citizen project has become a cornerstone of the city of Prešov’s digital transformation. Future phases will focus on expanding functionalities and integrating with other municipal systems—such as a unified payment gateway or the city’s service portal. The ultimate goal is for My Prešov to become the central platform for all digital citizen services—from submitting applications to completing them—without the need to visit the office in person.

Benefits for residents
Benefits for residents

Contribution to Modern Local Governance

The Digital Citizen project demonstrates that municipalities can also lead in digital innovation and open communication. Thanks to the support of MIRRI SR, Prešov is becoming one of Slovakia’s leading cities in developing its own municipal digital ecosystem, built on simplicity, transparency, and citizen trust.