Implemented project:
Citizen Portal of Čierne

The final, nineteenth hackathon of the Hacknime.to project focused on one of the most administratively demanding activities in public administration: recruitment procedures for civil service positions. The digitalization of the testing phase of recruitment procedures will bring greater efficiency, reduced error rates, and improved data accessibility.

The project resulted in a modern digital portal for the municipality of Čierne, bringing together municipal services, community life, and resident benefits in one intuitive online environment. The portal serves as a central hub for communication between residents and the local government while providing easy access to important information and services.

Residents gain access to a wide range of services without the need to visit the municipal office in person. The portal allows users to view municipal announcements, browse the events calendar, book appointments at the municipal office, pay local fees online, and report issues or requests directly to the municipality.

The solution also includes a community marketplace, a digital library, a tourism and information section, and additional tools that support everyday life in the municipality.

After registration and account verification, residents gain access to their personal zone. Here they can find an overview of available services, communicate directly with the municipal office, and access their digital resident card, available through Apple Wallet and Google Wallet.

The digital resident card provides various benefits, including discounts from local partners, discounted access to selected events, and a convenient way to verify residency status.

The portal also streamlines the work of municipal employees. Administrators have access to tools for managing users, benefits, events, announcements, and website content. The solution includes resident verification, digital card management, audit logs, and comprehensive reporting and statistics.

The portal lays the foundation for the continued digital transformation of municipal services and introduces a modern way of communication between the municipality and its residents. In the future, it will support the expansion of additional functionalities and the development of a comprehensive digital ecosystem for the municipality of Čierne.